Shipping Policy

Shipping Policy

We ship worldwide from our fulfillment centers. Here's what to expect.

Processing Time

Orders are processed and shipped within 24–48 hours on business days. Orders placed on weekends or holidays ship the next business day.

Delivery Times

  • United States: 5–9 business days
  • Canada: 7–12 business days
  • United Kingdom & Europe: 8–14 business days
  • Australia & New Zealand: 8–14 business days
  • Rest of World: 10–20 business days

Shipping Cost

Free tracked shipping worldwide on all orders.

Tracking

You'll receive a tracking number by email as soon as your order ships. If you don't see it within 3 business days of ordering, check your spam folder or email us.

Customs and Duties

International orders may be subject to customs duties or taxes imposed by the destination country. These are the responsibility of the customer.

Lost or Delayed Packages

If your package hasn't arrived within the expected timeframe, email us with your order number. We'll investigate and resolve it, up to and including a full replacement or refund if the package is confirmed lost.

Contact

Questions? Email 8.air.peaks@icloud.com.